Terms and Conditions

These General Terms and Conditions (hereinafter "Terms") apply to all contracts concluded between you as a customer (hereinafter "you" or "customer") and us as the operator of the platform maaake it (hereinafter "we", "us" or "maaake it"). By placing your order, you agree to these Terms.

1. Provider

Your contractual partner is HIGH FIVE Financial Education GmbH, Akazienstraße 3 a, 10823 Berlin, Germany. For more information, please see our Imprint.

2. Subject of Contract

Through our platform, we offer the sale, customization, and sometimes the production (e.g., printing, finishing) of products such as t-shirts, bags, art prints, etc. The specific properties as well as the respective prices and delivery conditions can be found in the product descriptions on our website.

3. Order and Contract Conclusion

1. The presentation of our products on the website does not constitute a legally binding offer, but rather an invitation to the customer to make an offer to conclude a purchase contract.
2. By clicking the order button, you make a binding offer to conclude a purchase contract. We can accept this offer by sending an order confirmation by email or by delivering the goods to you.
3. We store the contract text and send you the order data and our Terms by email. You can view the Terms at any time on this page.

4. Prices and Payment Conditions

All prices shown include the applicable statutory value-added tax and other price components. Shipping costs are stated separately in the shopping cart before completing the order. Payment is made via the payment methods offered during the order process.

5. Delivery and Shipping Costs

Delivery is made to the delivery address specified by you. The delivery time is usually 3-7 business days after receipt of payment, unless otherwise stated. If we cannot meet a delivery deadline, we will inform you immediately and, if necessary, offer an alternative delivery time or cancel the contract.

6. Retention of Title

The delivered goods remain our property until full payment has been made.

7. Right of Withdrawal for Consumers

As a consumer, you have the right to withdraw from this contract within 30 days without giving any reason. The withdrawal period begins on the day you or a third party designated by you, who is not the carrier, has taken possession of the goods.

To exercise your right of withdrawal, you must notify us by means of a clear declaration (e.g., a letter sent by post or email) of your decision to withdraw from this contract. You can send your declaration to:

HIGH FIVE Financial Education GmbH
Akazienstraße 3 a
10823 Berlin
Email: hello@maaakeit.com

To meet the withdrawal deadline, it is sufficient for you to send the notification of the exercise of the right of withdrawal before the withdrawal period expires.

8. Consequences of Withdrawal

If you withdraw from this contract, we will refund all payments we have received from you, including delivery costs (except for additional costs resulting from you choosing a type of delivery other than the cheapest standard delivery offered by us), without undue delay and at the latest within 14 days from the day we receive notification of your withdrawal from this contract.

For this refund, we will use the same payment method that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees for this refund. We may withhold the refund until we have received the goods back or until you have provided proof that you have sent back the goods, whichever is the earliest.

9. Exclusion of Right of Withdrawal

The right of withdrawal does not exist for contracts for the delivery of goods that are not prefabricated and for whose production an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer (e.g., custom-printed products with your own designs).

10. Warranty

The statutory warranty rights apply. If the delivered goods are defective, you can initially demand subsequent performance (repair or replacement). If the subsequent performance fails, you can reduce the purchase price or withdraw from the contract and, if applicable, claim damages.

11. Liability

We are liable without limitation for intent and gross negligence. For simple negligence, we are only liable in case of breach of an essential contractual obligation (cardinal obligation) and limited to the foreseeable damage typical for the contract. This limitation of liability does not apply to damages resulting from injury to life, body, or health.

12. Copyright and Rights of Use

You grant us a simple, non-exclusive right of use for the designs and artwork you upload for the purpose of order processing and production. We will not use your designs for other purposes without your consent. You assure that you have the necessary rights to the uploaded content and that no third-party rights are violated.

13. Data Protection

We process your personal data in accordance with our Privacy Policy, which you can view on our website.

14. Final Provisions

The law of the Federal Republic of Germany applies to contracts between us and you, excluding the UN Convention on Contracts for the International Sale of Goods. If you are a consumer and have your habitual residence in another EU country at the time of your order, the application of mandatory legal provisions of that country remains unaffected by the choice of law.

If individual provisions of these Terms are or become invalid, the validity of the remaining provisions remains unaffected.

Last updated: 2025